Privacy Policy
Effective Date: March 11, 2025
1. Introduction
Welcome to Senso Foods Pvt. Ltd. (“Senso Foods,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our website visitors, business partners, stakeholders, job applicants, and customers globally. By using our website (https://sensofoods.com/) and services, you agree to the terms of this Privacy Policy.
This policy applies to all interactions with Senso Foods, including but not limited to:
– Visitors browsing our website
– Customers purchasing our products or services
– Business inquiries for B2B partnerships
– Job applicants and candidates engaging with our recruitment process
– Interactions via third-party marketing platforms such as Google, Facebook, Instagram, LinkedIn, and India Mart
We comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA), the California Consumer Privacy Act (CCPA), and other international data privacy regulations.
2. Information We Collect
We may collect and process the following types of personal information:
– Personal Identification Information: Name, email address, phone number, mailing address, gender, date of birth.
– Professional and Business Information: Job title, company name, business details, industry information, and business interactions with us.
– Website Usage Data: IP address, device information, browser type, browsing behavior, pages visited, referral sources, and cookie identifiers.
– Marketing and Communication Preferences: Your preferences regarding receiving promotional emails, newsletters, and offers.
– Transaction and Payment Information: Billing and shipping details, transaction history, and payment methods (we do not store credit card details, as payments are processed securely by third-party providers).
– Job Application and Recruitment Data: Resumes, work experience, education history, references, and other information provided during the hiring process.
– Customer Service Interactions: Communication records when you contact us for inquiries, support, or feedback.
3. How We Collect Information
We collect personal information through the following methods:
– Direct Interactions: When you fill out a form, sign up for newsletters, contact customer support, or make a purchase.
– Automated Technologies: Cookies, web beacons, and tracking tools that monitor website behavior and preferences.
– Third-Party Platforms: Data from advertising networks (Google, Facebook, Instagram, LinkedIn, India Mart), analytics providers, and recruitment platforms.
– Business Partnerships: When you engage with us as a B2B client, supplier, distributor, or service provider.
– Social Media Interactions: When you engage with our content, ads, or campaigns on social media.
4. How We Use Personal Information
We use the personal information collected for the following purposes:
– Providing Products and Services: Processing orders, managing accounts, and fulfilling purchases.
– Marketing and Advertising: Sending promotional content, special offers, and personalized recommendations based on user preferences.
– Recruitment and Hiring: Evaluating job applications, conducting interviews, and communicating with applicants.
– Customer Support and Communication: Responding to inquiries, feedback, and complaints.
– Analytics and Improvement: Understanding how users interact with our website and services to enhance user experience.
– Compliance and Legal Obligations: Adhering to data protection laws, preventing fraud, and protecting our legal rights.
– International Business Operations: Managing data transfers between different countries where we operate.
5. Sharing of Personal Information
We may share your personal information with:
– Service Providers: Third-party companies that assist with order processing, IT support, marketing, and recruitment.
– Advertising and Analytics Partners: To improve marketing effectiveness and audience targeting.
– Legal and Regulatory Authorities: When required to comply with legal obligations or protect our business interests.
– Business Transfers: In case of a merger, acquisition, or company restructuring.
We do not sell your personal data to third parties.
6. International Data Transfers
As we engage in global business operations, your data may be transferred to and processed in countries outside of your jurisdiction. We ensure such transfers comply with international data protection laws and use mechanisms like Standard Contractual Clauses (SCCs) and Data Processing Agreements (DPAs) where necessary.
7. Data Security Measures
We implement appropriate security measures to safeguard your personal data from unauthorized access, loss, or misuse. These include:
– Secure server storage and encryption
– Access controls and authentication mechanisms
– Regular security audits and compliance checks
However, no data transmission over the internet can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
– Right to Access: Request details of personal data we hold about you.
– Right to Rectification: Correct any inaccuracies in your data.
– Right to Erasure (Right to be Forgotten): Request deletion of your personal data under certain conditions.
– Right to Object: Opt out of marketing communications or specific data processing activities.
– Right to Data Portability: Request transfer of your data to another service provider.
– Right to Withdraw Consent: Where processing is based on consent, withdraw consent at any time.
To exercise these rights, contact us at the details below.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, track website performance, and enable targeted advertising. You can manage or disable cookies via your browser settings.
10. Third-Party Links and External Sites
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
11. Retention of Personal Information
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically. We encourage you to review it regularly for any changes. Any significant updates will be communicated via our website or email.
13. Contact Us
For inquiries regarding this Privacy Policy, your rights, or how we handle your data, please contact us:
Head Office
Senso Foods Pvt. Ltd.
Plot No. 20,
Ranujadham Cooperative Society,
Near Audi Car Showroom, NH-8-B,
Navagam, Rajkot,
Gujarat (India) – 360003
Mobile: +91 9311318973
Customer Care: 06351175221
Email: info@sensofoods.com
By using our website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
